Armiger International

Management Development

Business Process Flow Analysis


This program is designed for those challenged with a responsibility for improving organizational, project management and management processes. Attendees will learn what a process is, the various processes available, how to develop a ROI using process mapping and the step-by-step methodologies required to conduct process mapping and analysis of the process being evaluated:

How attendees will benefit:

  • Acquire a strong understanding of systems and processes
  • How to conduct an organizational process analysis applying results for continuous process improvement
  • Understand how to perform a gap analysis and develop a Return on Investment.
  • Communicate and implement new processes to management and team members
  • Help build standardized cross functional process and procedures.
Some of the topics to be covered:
  • Introduction and Overview
  • What is a process?
  • What is a process map?
  • Process Mapping Types
  • Flowcharting
  • Identifying and the Process Team
  • Mapping the Process
    • Understanding Current Business Practice
    • Map Current (as-is) business process
    • Analysis of current business process
    • Gap Analysis of current business process
    • Document new business process
    • Procedures documentation manual
    • Identifying process improvement opportunities
  • Monitoring and implementing the new process

Who should attend?

  • Persons wishing to improve their process effectiveness
  • Improve team and departmental performance through visualization and understanding
  • Professionals from business units and functional areas charged with continuous process improvement
  • Manufacturing and operational staff
  • Customer service and sales professionals
  • Senior management

Interested in the Training Program Outline?


Leadership Skills
Management Development
Coaching and Counseling
Manage & Plan Effective Meetings
Assertiveness Training for Managers
Presentation Skills for Managers
Strategic Planning and Creative Thinking
Stress Management
Finance for Non-Financial Managers
Business Process Flow Analysis

Project Management
Training Programs Outlines

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